HappyCo

Hey! We’re HappyCo.

We’re everyday people with an extraordinary purpose — improving people’s lives. Our team is a vibrant mix of thinkers, talkers, planners, makers, and builders who bring their unique strengths to the front door every day. United by our passions, we're not just dreaming of happier communities — we're actively building them.

When property people are happy, we’re happy.

At HappyCo, we believe that happy properties make happy communities. Our software gives multifamily professionals everything they need to streamline operations and maximize returns — creating better experiences for residents along the way. When property people thrive, communities thrive. And that's what drives us every single day.

See Why HappyCo

We’re writing a new chapter in our customers’ stories

HappyCo is transforming property management across North America and beyond—but you don't have to take our word for it. Our customers are already experiencing the impact: happier teams, better-run properties, and more satisfied residents. Ready to see what's possible for you?

View Customer Stories

We like numbers. They show us where we’re heading...

Managing properties shouldn't be a headache. Our platform empowers fee managers and owners and operators to seamlessly care for millions of apartments. We capture the high-quality photos, critical details, and rich data you need to keep your properties in peak condition — all year round.

…and how we got here

In 2011, HappyCo founder Jindou Lee was a real estate investor who got burned by a problem every owner knows all too well: properties without documentation. When several of his properties turned over at once, he had no paper trail to recover resident deposits or get units rehabbed and back on the market fast. The inspection tools on the market then weren't built to fix that. So Jindou and Co-Founder Andrew Mackenzie-Ross built one that was.

That tool became the leading mobile inspection platform for property managers — and the start of a bigger idea. As HappyCo grew alongside some of the largest owners and operators in the industry, one thing became clear: better documentation, better maintenance operations, and better data all point toward the same outcome — happier residents and stronger returns.

Today, HappyCo's platform connects maintenance operations, maintenance services, asset management, and asset evaluation into one system — built maintenance-first, and powered by JoyAI, our proprietary AI that amplifies every person who touches it, from the technician in the field to the executive reviewing portfolio performance.

In multifamily, news travels fast, and when word got out about our tools, it wasn’t long before HappyCo was working with some of the leading names in the industry, including some of the top 50 NMHC owners and managers. Working closely with these partners, we realized that we were all united by a common goal: to produce better property conditions, enable more effective staff, and create happier residents. This insight led HappyCo to expand our offerings to include business intelligence, task management, and certified integration with the leading property management systems, starting in 2016 with Yardi Voyager and now including MRI, RealPage, Entrata, ResMan, Rent Manager and AppFolio. In 2018, HappyCo joined forces with Freddie Mac Multifamily to introduce the Optigo Happy℠ inspection platform, a tool to help multifamily lenders connect seamlessly with Freddie Mac to deliver the data needed to underwrite and close loans faster. Our product and service suite has continued to expand with the addition of Happy Due Diligence and Call Complete in 2021 and the virtual maintenance service, Happy Force, in 2022.

Today, HappyCo is thriving, profitable, and continues to evolve our offerings to better serve the needs of multifamily. Whether we’re introducing powerful remote features designed to help lessen the lingering market impacts that resulted from COVID-19, building new products, or pursuing new integration partners, we’re always striving to make life better for multifamily communities. We love what we do, and we wouldn’t have it any other way.

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The key to happiness

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Company founded

Jindou Lee and Andrew Mackenzie-Ross found Happy Inspector in Adelaide, Australia to enable better property inspections.

Dec 2011

Happy Inspector iOS

The first version of the Happy Inspector mobile app launches on Apple’s iOS platform.

Jan 2012

Headquarters move to U.S.

The Happy Inspector team moves its headquarters to Silicon Valley.

Apr 2012

500 Startups

HappyCo raises its first seed round from 500 Startups and leading angel investors.

Oct 2012

San Francisco office opens

New headquarters are established in San Francisco, California.

Jan 2013

Rating t-shirts for Happy Inspector

CEO Jindou Lee creates “What’s your rating?” t-shirts, a fan favorite, showcasing ratings from Sparkling, Perfect, Trashed, and more.

Apr 2013

10,000 units

HappyCo celebrates over 10,000 units on the Happy Platform.

Dec 2013

Adelaide office opens

The Australian office opens in Adelaide to house HappyCo’s engineering and design teams.

Jun 2014

Series A1

HappyCo raises its Series A1 with Point Nine Capital leading the round.

Dec 2014

Happy Inspector web

The Happy Platform expands beyond mobile to web, adding remote management capabilities.

Jul 2015

Happy Inspector Android

The Happy Inspector mobile app launches on Google’s Android platform.

Oct 2015

Introducing HappyCo

To celebrate our broader range of offerings, we officially become HappyCo, reflecting the variety of multifamily solutions we offer.

Dec 2015

1M inspections

HappyCo celebrates the one-millionth inspection powered by our platform.

Apr 2016

Series A2

HappyCo raises its Series A2 with investors Sandalphon Capital, Larsen Ventures, and E-Merge participating in the round.

Oct 2016

25M photos

HappyCo celebrates more than 25 million photos captured with Inspections.

Nov 2016

Happy API

The Happy API makes it easier for companies to integrate HappyCo data with corporate applications and databases.

May 2017

Due Diligence

HappyCo launches Due Diligence module for faster, more accurate property acquisitions.

Aug 2017

Lease File Audit

HappyCo transforms lease file audits with collaborative web-based tools and reports.

Dec 2017

Freddie Mac Multifamily collaboration

Freddie Mac Multifamily introduces Optigo Happy℠ powered by HappyCo, to lenders, digitizing the inspection process for less paperwork, better data, and faster report submission.

Jan 2018

1M units

The Happy Platform welcomes its millionth unit.

Jan 2018

Series A3

HappyCo raises its Series A3 with investors PieLab Council Capital, Alium Capital Management, and Tempus Partners participating in the round.

Mar 2018

Insights

Powered by Looker, HappyCo’s Insights drives smarter business decisions with instant intelligence on property data.

Jun 2018

100M photos

HappyCo celebrates more than 100 million inspection photos.

Apr 2019

Tasks

HappyCo launches Tasks, a tool to streamline work orders and empower better maintenance.

Oct 2019

Live Inspections

Live Inspections launches, allowing property managers to conduct reliable, virtual inspections, minimizing travel for safer, more efficient operations.

May 2020

Guest Inspections

The Guest inspection feature empowers residents or vendors to complete web-based remote inspections, no app or registration required.

May 2020

Virtual Inspections

Freddie Mac Multifamily, together with HappyCo, introduce Virtual Inspections for conducting reliable origination inspections remotely amidst the COVID-19 pandemic and beyond.

Jul 2020

Global template editor

Inspections adds new business-wide templates and report styles editor features, enabling better standardization across property portfolios.

Nov 2020

Strategic investments

HappyCo raises strategic investment from industry leading real estate firms including CA Ventures and Callahan Family Office.

Jan 2021

Introducing Happy Suites

HappyCo launches the Happy Property, Happy Lending, and Happy Due Diligence suites to address multifamily’s most critical property operations and acquisitions workflows.

Feb 2021

Call Complete acquisition

HappyCo acquires Call Complete, a mobile-first answering service platform built for multifamily teams.

Apr 2021

Series B

HappyCo raises its Series B with Camber Creek leading the round.

Jan 2022

3M Units

The HappyCo platform welcomes its three-millionth unit.

Jan 2022

Yuhu acquisition

HappyCo acquires Yuhu, a Canadian-based rental lifecycle management platform.

Nov 2022

10-year anniversary

HappyCo celebrates a milestone anniversary.

Dec 2022

SOC 2 Type II

HappyCo successfully obtains its SOC 2 Type II certification meeting the highest standards of security in the industry.

Dec 2022

Adelaide office expansion

The Australian engineering and design teams move into a new, larger office in Adelaide.

Dec 2022

200 employees

HappyCo welcomes its two hundredth associate.

Jan 2023

400M photos

HappyCo reaches over 400 million inspection and work order photos.

Apr 2023

Multifamily Solutions to Smile About

HappyCo debuts new software and service solutions with the introduction of three new product lines: Happy Asset, asset management solutions; Happy Property, onsite management solutions; and Happy Force, remote maintenance solutions.

Jun 2023

Happy Property: Maintenance app

The new consolidated app is launched, replacing the individual Tasks and Inspections apps.

Aug 2023

Centralized Maintenance & JoyAI

Powered by our custom-trained, JoyAI, the platform automates and optimizes maintenance scheduling and technician matching to 24/7 resident communications, and intelligent inventory management.

Apr 2024

Meet the people behind the products

We believe in the power of collaboration over hierarchy, and that great leadership is just as vital as strong management. Our team brings together decades of experience across enterprise and consumer SaaS, real estate technology, design, gaming, sales and marketing, management consulting, and global investment banking. We’re driven by a relentless passion to redefine the multifamily industry — and keep our customers happy.

Jindou Lee
Founder & CEO

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Andrew Mackenzie-Ross
Founder

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Ben Nowacky
President

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Matt Jacobson
CFO

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Sukhi Singh
CSO

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Christina Fox Sante
VP, Strategic Customer Programs

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Keith Nelson
CCO

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Jennifer Bolduc
VP, People

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Chris Beck
VP, Engineering

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Kim Seppelt-Deakin
VP, Design

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Aleshia Pinto
VP, Service Operations

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Multiple locations, one tight-knit team

Our team may work remote-first, but we’re never disconnected. Whether logging in from somewhere in the USA, Canada, Australia, New Zealand, or elsewhere, we’re collaborative, eclectic, diverse, intelligent, and silly. 

We don't just dream big — we build the kind of software that changes the game. Every one of us brings something unique to the table, driven by a shared passion for improving the lives of multifamily communities. Each day is a new opportunity to challenge the status quo and create something truly extraordinary.

Discover life at HappyCo

View Careers

We’re backed by the best

Meet the investors behind HappyCo's journey. From a two-person team in Adelaide to a platform powering millions of units.

Extra! Extra!

The latest on where HappyCo is headed — from exciting milestones to industry buzz, read all about our press and media spotlights below! 

For media enquiries or resources please contact us at press@happy.co.

HappyCo

Smile! You’re in good company

Join the host of businesses finding solutions for their property operations and workflows through HappyCo. The door is always open!

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