Reduce emergencies, speed up repairs, and keep residents happy—around the clock. Happy Force by HappyCo is your virtual maintenance crew, staffed by real technicians who resolve issues before they reach your on-site team.
A fully remote maintenance team staffed by real people with five-plus years of on-site experience to respond to resident needs at any hour of the day.
Give your on-site teams a breather. Happy Force absorbs after-hours calls and first-touch triage so your staff can focus on preventive work and turns instead of late-night emergencies.
Live remote techs respond within 2–3 minutes via call, text, or video, resolving issues on the spot when possible. That means happier residents and fewer repeat visits.
Every interaction is logged to your PMS with notes, photos, and next steps—so on-site techs roll in fully briefed and ready to fix, not to fact-find.
Keep your workload steady, even when demand spikes. Happy Force routes, troubleshoots, and documents maintenance requests remotely, giving your properties scalable support without adding headcount.
When residents need help after hours, Happy Force Lite handles triage and dispatch so your staff doesn’t have to.
Happy Force Core builds on Lite with expanded daytime coverage and triage automation to accelerate maintenance workflows.
Happy Force Plus delivers round-the-clock remote maintenance resolution so your properties are always protected, even on weekends and holidays.
Vendor Connect adds scheduling, dispatch, and follow-up for vendor-required repairs so site teams don’t get stuck playing middleman.
Call Management is the product backbone of Happy Force—capturing, recording, and routing maintenance calls with precision.
See how Happy Force gives multifamily teams the coverage they need to stay ahead of work orders and after-hours emergencies.
By resolving issues quickly and consistently, we deliver the service experience that keeps residents renewing. See how HappyCo’s maintenance services are moving the needle.
Happy Force comes in three service levels:
There is also an optional add-on: Vendor Connect, which adds vendor coordination and can be paired with any tier.
If the customer uses Tasks in HappyCo, the work order will be assigned to the user “Happy Force Technician.” If the customer is not a Tasks user, they will see an “HF IN PROGRESS” tag on the work order in the PMS.
See how always-on maintenance coverage keeps your properties protected, your teams supported, and your residents satisfied.
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