Get maintenance centralization right by identifying opportunities for consolidation, restructuring, and efficiency.
Discover how to support your maintenance workforce.
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“A big part of our maintenance workforce is Hispanic team members who communicate in their native language. We need a tool that supports all of our team members.”
Negative maintenance experiences lead to dissatisfied residents, increased vacancy, and decreased cash flow. Centralized maintenance can be the difference between simply keeping operations afloat and creating a significant competitive edge.
Maintenance technicians are one of the hardest roles to fill—leaving properties short-staffed and putting further strain on onsite techs.
No one wants to wait days or weeks to get an update on their work order status, especially when it’s a quick fix.
One technician per 100 units isn’t feasible anymore. If you don’t have a clear understanding of which tech is needed where and when, you’re wasting valuable time and resources.
Give your onsite team added support, no matter the time of day, with remote maintenance technicians who:
Handle the tedious busywork while your team focuses on big-ticket items and emergencies
Reduce on-call stress by acting as your team's first line of defense
Deflect up to 43% of non-emergency after-hours requests
Offset onsite maintenance demands
Tackle work orders more efficiently with organized, simple workflows via a mobile maintenance platform that:
Schedules, assigns, tracks, and completes work orders, inspections, and more
Facilitates seamless communication between team members (and residents!)
Provides unit-, property-, and portfolio-level metrics to illuminate inefficiencies
Allows you to simply assign work orders to vendors and increase onsite productivity
End maintenance request frustrations by delighting your residents with a quicker response from remote technicians who:
Reduce the time to close work orders across your portfolio by an average of 40%
Are professionally trained to provide top-notch customer service
Require no intensive software training and minimal internal change management
Have 5+ years of multifamily experience
Workforce management is just one piece of the centralized maintenance puzzle.
