In this short video, Sukhi, Chief Strategy Officer at HappyCo, walks through the pattern he sees across portfolios every day: turn times that are too long, with no clear picture of why — and labor costs that keep climbing without the backlog ever moving. Sukhi breaks down why adding headcount doesn't fix a coordination problem, and what the operators who've actually closed the gap are doing differently. He shares real results from HNN Communities and GoldOller, and walks through what $214/unit/year in identifiable NOI improvement looks like on a typical 1,000-unit portfolio. If your make-readies are running longer than they should, this is worth three minutes of your time.
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